Hosted voice provides cost-effective, predictable and powerful unified communications through the cloud.


Leveraging an expert-hosted, managed and updated cloud-based communications system provides game-changing business benefits without added strain or resources needed. Our hosted voice service delivers all the functionalities and capabilities modern businesses require with cost-effective and predictable payments, making next-generation solutions accessible and seamless. Plus, cloud-based hosted voice allows for quick configuration changes, software updates and flexibility that keep business voice requirements operating at their most advanced.

Benefits of hosted voice phone systems

No internal PBX required

Fully redundant network architecture

Versatile baseline services and upgrades

Intuitive web portal


Hosted Voice service is not available in Ohio markets.

Our cloud-based IP phone system is hosted on Glo Fiber Business’ secure, reliable network infrastructure.

Cloud hosted voice functions just like regular Centrex or a PBX phone system while keeping internal extension dialing and access to the world. You have easy capabilities to expand and upgrade your VOIP system on the cloud with our easy-to-use management portal.

Unifying communications in a cloud-hosted voice environment presents a wide variety of advantages for businesses seeking budget-friendly, efficient communication systems., Here are a few key advantages:

  • Cost-Effectiveness: Hosted voice reduces upfront costs associated with traditional phone systems, helping avoid hardware purchases and maintenance while offering subscription-based pricing instead.
  • Scalability: With hosted voice, you can easily scale services up or down based on your needs. Adding or removing lines and features is often as simple as a few clicks.
  • Flexibility and Mobility: Employees can access cloud-based voice services from anywhere with an internet connection, supporting remote work and enhancing collaboration for more seamless and convenient operations.
  • Advanced Features: Cloud hosted voice services come with a range of features that enhance productivity and communication — and these functionalities can be added without interruption or added hardware costs.

We know transitioning business systems can be tricky, so we make deployment of hosted voice systems easy. The initial costs are for minimal networking equipment and phones, and once your network is set up, we provide the data connection and the appropriate IP phones for your needs.

From there, we host, manage and maintain your hosted voice system — but if you need changes, our easy self-service web portal allows you to adjust without added costs for 3rd party work.

Our parent company, Shentel, has been providing expert services for businesses like yours for around 120 years — we’ve seen it all, so we can cater to all. What’s more, we’ve ensured we’re delivering the best and most supportive services possible.

We deliver hosted voice phone solutions across our fully redundant fiber optic network, so you don’t have to worry about your security or uptime. Plus, we always focus on partnering closely with our customers to understand their individual needs and ensure they get the very best outcomes possible.

Ford’s Colony, a premier 3,200-acre gated community in Williamsburg, Virginia, faced a critical infrastructure challenge. Operating with 12 separate internet drops and antiquated analog technology, the Homeowners Association struggled with siloed operations, unreliable security monitoring, and inefficient communications. They needed a partner to unify their complex network and secure their operations.

Ford’s Colony partnered with Glo Fiber Business to transform their fragmented systems into a single, private dedicated fiber network. This solution replaced aging infrastructure with 500 Mbps Dedicated Internet Access (DIA), Hosted Voice, and fully Managed WiFi and Network services. The result is a centralized, secure ecosystem that seamlessly supports the community's security gates, administrative offices, and high-volume video data needs.

Read the Full Case Study to learn how Glo Fiber Business engineered a private network solution for Ford’s Colony.

The IT Department at the Bedford County Public School District in rural Virginia envisions a thriving and connected future for students and staff as its 19 schools and two central office locations. Always has.

As long as they were having to use a patchwork of third-party network providers, realizing their vision seemed a long way off. Then in 2015, they partnered with Glo Fiber Business and things quickly started to change for the better. Today, 75% of the school district’s locations are running at 10 Gbps on Glo Fiber Business’s all-fiber network and every student has their own school-issued laptop.

A big part of the turnaround is the network provider’s commitment to making sure the school district’s IT Department has what they need to keep dreaming big.

Read the case study to learn more.

In the rugged terrain of the Appalachian foothills, maintaining reliable internet connectivity goes beyond mere office productivity. It’s a critical part of providing a vital community social safety net. Buckeye Hills Regional Council, which coordinates essential aging, health, and community development services across an eight-county region in Southeast Ohio, faced a high-stakes operational hurdle in January 2026. Relocating their headquarters on an extremely tight timeline, the agency needed a bulletproof network backbone to keep their critical online portals active. Any network downtime would paralyze reimbursements to local healthcare providers, directly threatening the weekly nurse payrolls of tiny “mom-and-pop” care operations that deliver senior support.

To navigate this rapid move and bypass the astronomical construction costs of national carriers, Buckeye Hills turned to their trusted partner of seven years, Glo Fiber Business, to provide voice and data solutions for the new location. The transition delivered a massive upgrade, replacing a legacy 300 Mbps pipe with a high-speed 1 Gbps Dedicated Internet Access (DIA), alongside a secure secondary circuit required for state aging applications. Backed by proactive project management that kept installation strictly on schedule and direct human-to-human technical support, Buckeye Hills achieved an on-time migration, securing uninterrupted care and cash flow stability for the vulnerable communities they serve. Read the full Buckeye Hills Case Study to learn how Glo Fiber Business empowers local organizations to bridge the digital divide in Southeast Ohio.




Glo Fiber Business Industry Solutions

Learn more about Glo Fiber Business' complete network solutions for your industry-specific challenges. We provide innovative and efficient enterprise solutions for high-speed internet, business class voice, managed services and cloud based voice services.


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E-rate & Education

Glo Fiber Business is your digital transformation partner for connecting schools, universities and libraries.

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Healthcare

Glo Fiber Business delivers a fully empowered network architecture that ensures patient data remains safe while scaling with the onset of new technologies.

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Enterprise

Our custom fiber network solutions are high-quality, reliable, scalable, flexible and future-proof to meet your business-critical and evolving demands for connectivity using cloud-based VOIP.

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Government

Glo Fiber Business' advanced Ethernet networks, internet and data center services offer solutions that keep government IT running smoothly.

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Wholesale & Carriers

Glo Fiber Business' backhaul, dark fiber, wavelength and Ethernet services help wireless carriers meet network demand, advancing their networks and expanding their service territories.

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Interested in Hosted Voice services for your business?

Get a personalized quote from one of our Glo Fiber Business Account Managers today.


Hosted Voice is not available in Ohio markets