
National Strategic Planning Firm Adds DIA Redundancy for Carrier-Grade Reliability
Glo Fiber Business Win, July 23rd, 2025: One of the nation’s largest, most successful strategic planning firms, headquartered in Worthington, Ohio, and a satisfied Glo Fiber Business customer, has added a second Dedicated Internet Access (DIA) line to ensure network redundancy and carrier-grade reliability.
About the Customer
- Provides a full range of employee services, programs and support
- Serves more than 1,000 corporate, nonprofit, and association clients
- Supports 100,000+ employees and families across the country
- Services include healthcare and benefits, retirement plans, human resources, employee advocacy, payroll technology, business process improvement, corporate wellness and more
What Prompted the Decision?
The firm has experienced tremendous growth in recent years, both in its client base and the range of its services. Their relationship with Glo Fiber Business has been extremely positive and the initial 400 Mbps DIA fiber connection has performed flawlessly. Still, management recognized the need for a contingency plan. Before making a decision, they sought assurance that a second DIA circuit would provide a truly failsafe backup. Collaborating closely, the Glo Fiber Business account manager and sales engineer used the fiber network map to illustrate the current fiber route and pinpoint where the second DIA line would be installed to ensure full redundancy.
Why Glo Fiber Business DIA?
- Private dedicated all-fiber connection
- Guarantees symmetrical upload and download speeds, regardless of area network traffic
- Easily scalable to 100 Gbps per line and multiple locations
- 24/7/365 network monitoring from Glo Fiber Business’s local network operations center
- Dedicated, local customer service and technical support team
“In a digital business environment, network redundancy is critical. Having a secondary DIA link is one of the easiest and most affordable ways to ensure communications, client services and company operations aren’t affected should the primary network connection become unavailable. At Glo Fiber Business, we are committed to delivering resilient network solutions that give our clients peace of mind and the freedom to focus on what matters most, their business.”
- Glenn Lytle, SVP Commercial Sales for Glo Fiber Business
Where to Learn More?
For more information on enterprise network services from Glo Fiber Business, visit our website.
Glo Fiber Business provides advanced data and voice services for businesses, municipalities and educational institutions via a MEF-certified network with over 15,400 route miles of fiber. Services include fiber-optic connectivity, dedicated internet access, VoIP, managed services and network security options that are customized based on customers' needs. As part of Shenandoah Telecommunications Company (Shentel) (Nasdaq: SHEN), Glo Fiber Business delivers cost-effective, quality internet and data solutions to commercial customers of all sizes in VA, PA, MD, WV, KY, OH, and DE.