How Glo Fiber Nearly Doubled Its Network Footprint in Just 36 Months
May 27, 2025 at 5:00 PM EST
Over the last three years, Glo Fiber has nearly doubled its residential and business passings from 330,000 premises to over 600,000. The 2024 acquisition of Horizon expanded Glo Fiber’s network footprint, which now spans eight states and 17,000 route miles of fiber. But the addition of Horizon’s network is just one reason for Go Fiber’s explosive growth.
During ITW 2025, Brandon Roberts, Manager of Wholesale and Carrier Services for Glo Fiber Business spoke with Barb Mitchell of JSA TV about the company’s recent success.
“I think one of the keys to our rapid growth has been the efficiency with which we’ve been able to plan and deploy in new markets,” Roberts said. Most of the growth has been in underserved, rural markets, where larger Tier-1 providers often struggle. Roberts attributes some of this to the company’s hyperlocal presence.
“Our technicians, salespeople, and customer service teams all live in the areas that we service. They shop at the same grocery stores and eat at the same restaurants as the customers they serve,” he explained. With deep knowledge of the people, terrain and market, sales and engineering teams can work together to bring new fiber miles and services online quickly and affordably.
Key beneficiaries of Glo Fiber’s agility and local insight have been the company’s wholesale carrier customers who have developed a symbiotic relationship with the Glo Fiber teams. “We enable them to provide their end users faster speeds, greater reliability and more services at very competitive rates. In turn, they help us continue to expand our presence,” Roberts offered.
Glo Fiber’s success and growth are also paying huge operational dividends. The company’s customer and employee churn rates rank among the industry’s lowest, while its Net Promoter Scores are among the highest.
Looking ahead, the company will rely on the same highly efficient, high-touch strategy that’s gotten them to where they are. That means continuing to build out high-capacity, low-latency, carrier-grade networks for carrier customers as well as residential and commercial customers. They’ll also continue to invest millions to upgrade their backbone network and expand their data center connections in order to provide the services, options, capacity and coverage needed to thrive in today’s AI world.